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AgencyOne

Next-generation Port Agency and Hub Management platform

Designed to transform shipping operations through intelligent automation, real-time data access, and seamless integrations. Backed by over 20 years of industry experience, AgencyOne delivers enterprise – grade performance, scalability, and innovation to meet the evolving needs of global maritime stakeholders.

What is AgencyOne?

AgencyOne is an advanced, cloud-based software platform purpose-built to manage and optimize every phase of the port call lifecycle — from pre-arrival planning and vessel nomination to vessel attendance, departure, disbursement management, and comprehensive reporting. Designed specifically for Port Agencies, Hub Solutions and Maritime Service Providers, the System enables real-time coordination, process automation, and complete operational visibility.

Key Platform Benefits

Real-time port call tracking and live updates

Centralized communications and automated email workflows

Dynamic reporting and business intelligence dashboards

Seamless integration with leading VMS, ERP, and financial systems

Comprehensive compliance with ISO, GDPR, and financial auditing

Core Modules Includes:

Next-gen interface for Port & Hub Management

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AgencyOne
HUB

AgencyOne<br/>HUB

This secure, fully web-based client portal provides real-time visibility into vessel operations, featuring detailed service...

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AgencyOne
PRIME

AgencyOne<br/>PRIME

AI-powered Smart Email Management

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AgencyOne
HIVE

AgencyOne<br/>HIVE

Intelligent Disbursement Accounting

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AgencyOne
PRISM

AgencyOne<br/>PRISM

Vendor / Supplier Portal

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AgencyOne
PROCURE

AgencyOne<br/>PROCURE

AgencyOne-Procure

Vendor / Supplier Portal

AgencyOne offers a centralized and automated solution for managing the full procurement lifecycle — from purchase requests to order issuance, invoicing, and vendor performance tracking. Designed for maritime and port-related operations, the system simplifies interactions with service providers, contractors, and suppliers while ensuring financial control, compliance, and operational efficiency.

  • Purchase Order Management
  • Supplier & Contractor Coordination
  • Invoice Management & Reconciliation
  • Multi-Currency & Tax Compliance
  • Performance Tracking & Vendor Evaluation
  • Reporting & Analytics
  • Audit Trail & Document Archiving

AgencyOne-Prism

Intelligent Disbursement Accounting

Our platform streamlines financial operations for port agents and shipping companies by offering a fully automated financial management system tailored to the complexities of maritime operations. From handling port expenses to managing disbursement accounts and generating invoices, the system ensures accuracy, compliance, and efficiency — all with multi-currency support and robust audit capabilities.

  • Automated Port Tariff Expense Tracking
  • Disbursement Account Management
  • Invoice Generation & Payment Tracking
  • Multi-Currency Support
  • Automated Reconciliation
  • Built-in Audit Trail
  • Integrated Financial Reporting
  • Role-Based Access & Approval Workflows

AgencyOne-Hive

AI-powered Smart Email Management

AgencyOne includes a purpose-built communication platform designed specifically for the needs of maritime and port agency operations. It facilitates fast, secure, and standardized communication among stakeholders while ensuring full traceability, consistency, and integration with operational workflows. Easily manage communications with principals, masters, terminals, authorities and service providers.

  • Maritime-Specific Communication Framework
  • Pre-Defined Templates
  • Secure Messaging & Document Sharing
  • Real-Time Message Tracking
  • Audit-Ready Communication Logs
  • Integrated with Operational Systems
  • Multi-Channel Flexibility
  • Collaboration Across Stakeholders

AgencyOne-Prime

This secure, fully web-based client portal provides real-time visibility into vessel operations, featuring detailed service and cargo updates, automated notifications, and live operational monitoring. Interactive dashboards display vessel identity, port call statuses (ETA, ETB, ETC, ETD), service updates, cargo operation summaries, and PDA/FDA approvals, each supported with detailed line-item documentation.

The portal includes AI-powered FDA validation, helping streamline approval processes by automatically checking compliance and highlighting discrepancies. A built-in Port Cost Calculator uses historical data and AI forecasting to estimate port-related expenses, enabling more accurate financial planning.

Client operators can track services such as bunkering, crew changes, and waste disposal in real time—with status indicators, timestamps, and associated documentation. A visual timeline maps key operational events, while integrated incident reporting and annotation tools support transparent, collaborative communication.

AgencyOne-Hub

Next-gen interface for Port & Hub Management

Our platform offers a seamless, end-to-end digital solution tailored for port agents to help efficiently manage the entire port call lifecycle. From the moment a vessel is nominated to its final disbursement settlement, every stage of the port call is handled with precision and transparency. Here’s how:

  • Quote Management-
  • Proforma Generation
  • Nomination Management
  • Pre-Arrival Coordination
  • Vessel Attendance
  • Departure Formalities
  • Disbursement Account Management
  • Settlement and Reconciliation
  • Full Visibility and Control
  • Documentation -Streamline documentation workflows with a centralized digital archive

Our solution provides a powerful centralized platform that enables shipping agencies to seamlessly manage complex, multi-port operations and diverse stakeholder relationships — all from a single interface. Whether you’re overseeing port calls across different regions or coordinating with sub-agents and charterer-appointed agents, our system ensures clarity, control, and collaboration.

  • Multi-Port Operations Management
  • Real-Time Coordination Across Locations
  • Sub-Agent Oversight
  • Charterer-Agent Collaboration
  • Centralized Documentation & Communication
  • Analytics & Reporting
  • Scalable for Growth

In today’s fast-paced environment, accurate, secure, and accessible documentation is essential for operational efficiency, compliance, and risk mitigation. Our Document Management System (DMS) is a tailored solution designed specifically for the shipping and maritime sector.

  • Centralized Repository
  • Version Control & Audit Trail
  • Role-Based Access Control
  • Compliance Management
  • Integration-Friendly Architecture
  • Multi-Device & Offline Access
  • E-Signature & Approval Workflows

In the maritime industry, seamless data flow across various digital systems is critical to ensure operational efficiency, regulatory compliance, and real-time decision-making. Our Integration Gateway is a robust middleware solution designed to unify data exchange between shipboard systems, shore-based applications, third-party platforms, and maritime authorities — securely, reliably, and in real-time.

  • System Interoperability – Integrates effortlessly with leading maritime software platforms
  • Real-Time Monitoring Dashboard
  • Plug-and-Play Integration Modules
  • Smart Data Mapping & Transformation
  • Secure & Compliant Data Exchange
  • Ship-to-Shore & Shore-to-Cloud Connectivity

Integration Gateway

In the maritime industry, seamless data flow across various digital systems is critical to ensure operational efficiency, regulatory compliance, and real-time decision-making. Our Integration Gateway is a robust middleware solution designed to unify data exchange between shipboard systems, shore-based applications, third-party platforms, and maritime authorities — securely, reliably, and in real-time.

Whether you’re dealing with fleet management software, ERP, ECDIS, port community systems, or regulatory compliance platforms, our Integration Gateway makes sure everything talks to everything.

Integrates effortlessly with leading maritime software platforms such like Veson IMOS, Dataloy, Softmar, Next Voyager – SAP, Oracle, Microsoft Dynamics, Agresso – Sertica, NS5, EyeShare, ATPI CrewConnect, leading AIS platforms.

 

Centralized dashboard to monitor data pipelines, sync status, failure alerts, and API usage across all integrations.

  • Pre-built connectors for common maritime software, saving time on custom development and reducing integration complexity.

Automatically converts data formats and fields between systems — reducing manual work, errors, and redundancy.

Built-in encryption, user authentication, and audit logs ensure data integrity and alignment with GDPR, IMO Cybersecurity Guidelines, and ISO 27001 standards.

 

Bridges shipboard equipment (like VDRs, ECDIS, sensors) with onshore systems and cloud platforms for real-time analytics, compliance, and operations.

Integration Gateway

In the maritime industry, seamless data flow across various digital systems is critical to ensure operational efficiency, regulatory compliance, and real-time decision-making. Our Integration Gateway is a robust middleware solution designed to unify data exchange between shipboard systems, shore-based applications, third-party platforms, and maritime authorities — securely, reliably, and in real-time.

Whether you’re dealing with fleet management software, ERP, ECDIS, port community systems, or regulatory compliance platforms, our Integration Gateway makes sure everything talks to everything.

Integrates effortlessly with leading maritime software platforms such like Veson IMOS, Dataloy, Softmar, Next Voyager – SAP, Oracle, Microsoft Dynamics, Agresso – Sertica, NS5, EyeShare, ATPI CrewConnect, leading AIS platforms.

 

Centralized dashboard to monitor data pipelines, sync status, failure alerts, and API usage across all integrations.

  • Pre-built connectors for common maritime software, saving time on custom development and reducing integration complexity.

Automatically converts data formats and fields between systems — reducing manual work, errors, and redundancy.

Built-in encryption, user authentication, and audit logs ensure data integrity and alignment with GDPR, IMO Cybersecurity Guidelines, and ISO 27001 standards.

 

Bridges shipboard equipment (like VDRs, ECDIS, sensors) with onshore systems and cloud platforms for real-time analytics, compliance, and operations.

About the Founder :
Jason Berman

Jason Berman is a respected Senior Global Executive and the driving force behind Nautica Group. With over two decades in the maritime industry, Jason has built a reputation for disrupting the status quo with technological innovation and a relentless pursuit of operational excellence. He is a visionary leader who understands that the future of maritime is data-driven, automated, and intelligent.

A Career Defined by Disruption and Digital Transformation

Before founding the Nautica Group, Jason’s career trajectory was a masterclass in progressive leadership. His journey from a boarding agent to a C-level executive—including his tenure as a Global Head of Operations, VP, and Chief Commercial Officer—gave him an unparalleled end-to-end perspective on the industry.

During this time, he was instrumental in architecting and implementing two generations of cutting-edge Hub and Port Agency Systems and as well as accounting packages. Jason has consistently delivered value by providing advanced intelligence, critical transparency, and automation tools that empower the maritime industry to move beyond outdated processes. His work has focused on leveraging technology to replace fragmented workflows with unified, intelligent ecosystems.

Jason’s expertise lies in transforming traditional operations into high-tech, scalable solutions. He is a hands-on leader who is passionate about guiding clients through their digital journey, from identifying opportunities to implementing AI-powered platforms that deliver tangible results and a competitive advantage.

Integration Gateway

In the maritime industry, seamless data flow across various digital systems is critical to ensure operational efficiency, regulatory compliance, and real-time decision-making. Our Integration Gateway is a robust middleware solution designed to unify data exchange between shipboard systems, shore-based applications, third-party platforms, and maritime authorities — securely, reliably, and in real-time.

Whether you’re dealing with fleet management software, ERP, ECDIS, port community systems, or regulatory compliance platforms, our Integration Gateway makes sure everything talks to everything.

Integrates effortlessly with leading maritime software platforms such like Veson IMOS, Dataloy, Softmar, Next Voyager – SAP, Oracle, Microsoft Dynamics, Agresso – Sertica, NS5, EyeShare, ATPI CrewConnect, leading AIS platforms.

 

Centralized dashboard to monitor data pipelines, sync status, failure alerts, and API usage across all integrations.

  • Pre-built connectors for common maritime software, saving time on custom development and reducing integration complexity.

Automatically converts data formats and fields between systems — reducing manual work, errors, and redundancy.

Built-in encryption, user authentication, and audit logs ensure data integrity and alignment with GDPR, IMO Cybersecurity Guidelines, and ISO 27001 standards.

 

Bridges shipboard equipment (like VDRs, ECDIS, sensors) with onshore systems and cloud platforms for real-time analytics, compliance, and operations.

Vendor Management

AgencyOne offers a centralized and automated solution for managing the full procurement lifecycle — from purchase requests to order issuance, invoicing, and vendor performance tracking. Designed for maritime and port-related operations, the system simplifies interactions with service providers, contractors, and suppliers while ensuring financial control, compliance, and operational efficiency.

  • Create, approve, and issue purchase orders (POs) for a wide range of services and supplies including pilotage, towage, bunkering, repairs, provisioning, and equipment rental.
  • Use pre-configured templates and vendor catalogues for faster PO generation and standardized ordering.
  • Implement multi-level approval workflows with role-based permissions for budget control and accountability.
  • Maintain a centralized database of all approved vendors, contractors, and service providers with contact details, contract terms, pricing, and service categories.
  • Streamline communication by sharing POs, service scopes, and delivery instructions directly from the platform.

Track service acknowledgments, delivery timelines, and exceptions in real time.

  • Enable suppliers to submit digital invoices linked to POs and delivery confirmations, reducing manual errors and mismatches.
  • Automatically reconcile invoices with approved POs and service delivery records before submission for payment.
  • Track invoice status (submitted, approved, paid) and ensure full auditability with time-stamped records.
  • Handle invoices and payments in multiple currencies with automatic exchange rate calculations.
  • Apply country-specific tax rules, including VAT, GST, and withholding tax, to ensure accurate billing and compliance with local regulations.
  • Track KPIs such as on-time delivery, service quality, adherence to budget, and responsiveness.
  • Maintain a performance scorecard for each supplier or contractor based on historical performance, feedback, and exception handling.
  • Use performance insights for future vendor selection, negotiations, or renewal decisions.

 

  • Generate detailed reports on procurement spend, vendor utilization, PO status, and invoice cycles.
  • Identify trends, delays, or cost overruns to support strategic sourcing and cost optimization efforts.
  • Share procurement insights with finance, operations, and compliance teams through configurable dashboards.
  • Seamlessly integrate with your financial, operational, and port call management systems to ensure end-to-end data flow and eliminate silos.

Sync vendor data, accounting codes, and invoice records with your ERP or accounting software for consolidated financial control.

  • Maintain a complete audit trail of all transactions, approvals, and communications.

Store all related documents — POs, invoices, delivery notes, contracts — in a secure, searchable repository.

Document Management

In today’s fast-paced environment, accurate, secure, and accessible documentation is essential for operational efficiency, compliance, and risk mitigation. Our Document Management System (DMS) is a tailored solution designed specifically for the shipping and maritime sector. It empowers companies to centralize, manage, track, and retrieve documents efficiently across fleets, ports, offices, and stakeholders — anytime, anywhere.

A single secure platform to store and organize all maritime-related documents including vessel certificates, crew documents, safety manuals, voyage reports, inspection logs, port correspondence, and more.

Maintain a clear record of document versions and changes, with time-stamped logs and full traceability to meet audit and compliance standards.

Grant customized access to crew members, fleet managers, auditors, and port agents — ensuring the right people have access to the right documents.

Automate tracking of document expiry dates, renewal schedules, and mandatory reporting formats to comply with IMO, ISM Code, SOLAS, MARPOL, and other regulatory requirements.

Seamlessly integrates with your existing ERP, fleet management software, email systems, or cloud storage solutions.

Access critical documents from ship or shore using desktop, tablet, or mobile — even in low-connectivity environments.

Accelerate approvals through integrated digital signature options and customizable document workflows.

Communications Management

AgencyOne includes a purpose-built communication platform designed specifically for the needs of maritime and port agency operations. It facilitates fast, secure, and standardized communication among stakeholders while ensuring full traceability, consistency, and integration with operational workflows. Easily collaborate with colleagues or tag emails to their respective port calls.

Tailored to the terminology, documentation standards, and urgency of port call communications. Easily manage communications with principals, masters, terminals, authorities and service providers regarding vessel arrival notices, berth requests, cargo updates, service bookings, and departure formalities — all in a structured, professional format.

Access a library of standardized templates for common port communication scenarios such as:

  • Notice of Readiness (NOR)
  • Arrival/Departure Notifications
  • Berth Application Forms
  • Service Requests (pilotage, bunkering, customs, etc.)
  • Port Clearance and Immigration Forms

These templates ensure consistency, reduce manual effort, and eliminate formatting errors.

All messages and attachments are encrypted in transit and at rest, providing a secure environment for sharing sensitive operational and financial information. Role-based access controls further enhance data confidentiality.

Monitor the status of every message — sent, received, read, responded — with built-in tracking and time-stamping. Get alerts for delayed responses or unread communications to avoid operational bottlenecks.

Maintain a complete communication history for each port call or stakeholder, including message content, attachments, and timestamps. Ideal for compliance reviews, dispute resolution, and internal audits.

The communication module is fully integrated with port call management, documentation, financial, and reporting systems. For example:

  • Automatically attach PDAs/FDAs to relevant emails
  • Link messages to specific vessels, voyages, or tasks
  • Trigger communications based on workflow stages (e.g., auto-send Arrival Notification once Pre-Arrival checks are complete)

Send and receive messages via email, in-app notifications, or through secure links — while retaining centralized control and visibility through the platform.

Enable transparent collaboration between owners, charterers, sub-agents, ship masters, terminals, and authorities. Easily share real-time updates, document requests, and instructions — all through a single platform.

Financial Operations

Our platform streamlines financial operations for port agents and shipping companies by offering a fully automated financial management system tailored to the complexities of maritime operations. From handling port expenses to managing disbursement accounts and generating invoices, the system ensures accuracy, compliance, and efficiency — all with multi-currency support and robust audit capabilities.

Proforma Disbursement Accounts (PDA): Generate PDAs with pre-approved tariffs and contract rates for faster approvals.

Final Disbursement Accounts (FDA): Automatically reconcile actual costs with PDAs, attach supporting documents, and generate FDAs with full transparency.

Reduce disputes and speed up financial settlement with clearly documented and traceable disbursement records.

Create accurate, professional invoices directly from approved disbursement data. Set payment terms, send reminders, and monitor payment status to improve cash flow and reduce delays.

Seamlessly handle transactions in multiple currencies based on the port location or client preference. The platform manages currency conversions, exchange rate tracking, and reconciliation to minimize discrepancies and manual calculations.

Match invoices and payments against approved expenses and disbursements. Identify variances, missing documents, or delayed transactions with smart alerts and reconciliation workflows.

Every financial transaction is logged with a detailed, tamper-proof audit trail. Maintain regulatory compliance and prepare for audits with ease through transparent, time-stamped records of all actions and approvals.

Generate real-time financial reports, cash flow statements, and cost summaries. Use insights to evaluate performance, identify cost-saving opportunities, and ensure financial discipline across all port operations.

Ensure financial control by assigning roles, permissions, and approval workflows — from operations teams to finance and management — reducing errors and enforcing accountability.

Hub Agency Management

Our solution provides a powerful centralized platform that enables shipping agencies to seamlessly manage complex, multi-port operations and diverse stakeholder relationships — all from a single interface. Whether you’re overseeing port calls across different regions or coordinating with sub-agents and charterer-appointed agents, our system ensures clarity, control, and collaboration.
Gain centralized oversight of all active and upcoming port calls across multiple ports, terminals, and countries. Standardize workflows, monitor performance, and streamline communications for consistent service delivery, regardless of location.

Enable real-time communication between headquarters, regional offices, sub-agents, and principals. Share updates, documents, and task progress instantly, reducing duplication and delays.

Assign, monitor, and manage sub-agents at different ports with clarity on roles, responsibilities, and deliverables. Track compliance, documentation, and execution at every step to ensure service quality and accountability.

Effectively collaborate with charterer-nominated agents while maintaining your role as the owner’s agent. Facilitate shared access to schedules, documents, and port call activities, ensuring transparency and alignment with the charterer’s interests.

Consolidate all port call-related documents, correspondence, and operational records in one secure, cloud-based system. This reduces manual errors and ensures consistent documentation standards across all locations and teams.

Generate detailed, real-time reports across ports, agents, and voyages. Monitor KPIs, turnaround times, cost control, and performance metrics from a unified dashboard to drive strategic decision-making.

Whether you’re managing a few ports or dozens globally, the system scales with your business, allowing you to onboard new ports, agents, or vessel types quickly without compromising on control or efficiency.

Port Agency Management

Our platform offers a seamless, end-to-end digital solution tailored for port agents to help efficiently manage the entire port call lifecycle. From the moment a vessel is nominated to its final disbursement settlement, every stage of the port call is handled with precision and transparency. Here’s how:

Effortlessly create and track port call quotations with tarriff based calculations and automated follow-ups.

Create and share accurate Proforma Disbursement Accounts (PDAs) quickly, ensuring clear cost expectations and approvals before the vessel arrives.

Simplify the process of receiving, accepting, and tracking nominations from principals. Maintain real-time communication and documentation to eliminate delays or miscommunication.

Manage all pre-arrival formalities including documentation, regulatory compliance, port authority communications, and service coordination — all in one place.

Digitally track and log real-time vessel activities while at port, from berthing to cargo operations, ensuring that every event is accurately documented and easily accessible.

Streamline departure processes with automated document generation, clearance submissions,
and final checks, ensuring a timely and compliant departure.

Prepare and submit Final Disbursement Accounts (FDAs) efficiently, with clear breakdowns and
supporting documentation, improving financial accuracy and trust with stakeholders.

Facilitate faster, more transparent settlement and reconciliation processes. Easily track payment
statuses, manage multiple currencies, and maintain complete financial visibility.

Access real-time dashboards and reports to gain full oversight of all port calls, documents, costs,
and communication — empowering port agents to make informed decisions and deliver better
service.

Streamline documentation workflows with a centralized digital archive,
offering secure storage and easy of retrieval for future use, audit logs, and instant retrieval
of all port call documents.

Centralized Document Management

Our centralized digital repository securely organizes and stores all critical documents, enabling seamless access across departments and vessels. Comprehensive audit trails ensure transparency, accountability, and enhanced security for every document action. This streamlined approach makes finding and sharing information effortless for future use.

Next-Gen Reporting with Business Intelligence

Our next-generation reporting and business intelligence tools empower users with real-time insights, customizable dashboards, and data-driven visibility across operations. By transforming complex data into clear, actionable reports, we enable faster decisions, improved efficiency, and strategic growth.

Integrate with Confidence — Across Platforms and Systems

Our solution integrates effortlessly with all major maritime software systems, cloud-based platforms, and supports a wide range of integration methods for smooth, uninterrupted connectivity.

Delivering measurable cost savings

We help you reduce operational costs by streamlining workflows, automating manual processes, and minimizing errors. Our solutions are designed to maximize efficiency, eliminate unnecessary expenses, and deliver long-term value without compromising on quality.

Solution-Oriented Approach with Proven Expertise

We adopt a consultative, hands-on approach—collaborating closely with our clients to understand their unique needs and offer expert guidance in selecting the right software solutions.

Transparent Communication

We believe that clear and continuous communication is critical to success. Our team collaborates closely with clients, ensuring their requirements are fully understood and progress is transparent at every stage.

Uncompromising Quality

We adhere to the highest standards in software development and testing to ensure you receive a stable, secure, and high-performing solution — built to handle the demands of real-world maritime operations.

Deep Industry Expertise

With over 20 years of experience and application in international agency management and maritime IT solutions, our team brings unmatched industry knowledge. We've played a key role in developing some of the industry’s most advanced and trusted platforms.